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International Shipping

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We offer delivery options for over 190 countries worldwide for customers using PayPal, excludes cosmetics, skin care and discounted fragrance items. At this time, we do not accept credit cards for international customer. 

 

To enable prompt international delivery we ship our international orders from our US warehouse by DHL, FedEx, USPS and your local postal service

 

Quick links:

1. Address Information

2. Shipping Exclusions

3. Customs

4. Undeliverable Orders

5. Track Order


International Delivery Time Frames

The estimated delivery times are subject to the delivery address and the customs process of the individual country and are a guide only!

Shipped to            

Arrives in

USA (Standard Service)

2-5 business days

Canada & UK

3-9 business days

New Zealand

7-12 business days  

Jordan, China, Philippines

2-4 weeks

 India, Brazil 

4-7 weeks

France, Germany, Greece, Belgium,

Sweden, Ireland, Italy,

Austria, Czech, Denmark, Luxembourg,

Poland, Spain, Hungary, Slovenia,

Latvia, The Netherlands and most other countries (exclusion apply)

5-12 business days

# Customs authorities in some parts of Eastern and Southern Europe may take a relatively long time to complete the customs clearance and inspections, regrettable the delivery time of some orders may take up to 4-6 weeks. Therefore above estimated delivery times may not apply.

## Certain countries have weight restrictions. For these countries no single order can exceed 2 kg. If your order is over that limit and the restriction applies, we will automatically separate them into several orders to meet the weight requirement.


Address Details                       

Orders are shipped to the verified PayPal address only. This does not include a PO Box, hotel, parcel locker or APO Box.

It must be the same street address that appears on the PayPal account. If required please update your PayPal account prior to completing the order. Where a different address is provided the order will be shipped to the PayPal address.

To aid in a prompt dispatch we use an automated system therefore please ensure the shipping name and address details are accurate. Amendments cannot be made after the order has been received.  

 "First-time Purchase" reminder: Order processing time may be slightly longer due to the payment verification process with the bank for security control and fraud protection reason. To review your order status, please simply login to "My Account".


Tracking Orders

The order will be shipped with tracking but the tracking information may be limited due to the limited data sharing by the local mail service to the carrier, particularly for orders sent internationally by USPS. The limited tracking details will not impact the delivery. To track your order click here


International Shipping Exclusions

Currently we are not shipping to:

Nigeria, Senegal, Yugoslavia, Colombia, Yemen, Libya, Puerto Rico, Nigeria, Belarus, Azerbaijan Republic, Mauritius, South Korea, Botswana, Indonesia, Algeria, North Korea, South Africa, Lithuania, Sierra Leone, Solomon Islands, Uganda, Russian Federation, Cyprus, Somalia, Seychelles, Rwanda, El Salvador or any country where a security risk may present.


Custom Duty and Importing Tax

Our prices do not included VAT, custom duty (import tax). Customs policies vary from country to country. Many small orders arrive duty free (import tax), however you may be subject to import duties and taxes once a shipment reaches your country. Therefore we recommend confirming with your relevant authority regarding any fees that may be applicable. eSavings Fresh Scents is not liable for any import tax or duty that may apply to an order.

On occasion VAT may be payable on ordering. In this case, we will contact you providing a separate invoice for VAT. On payment of the VAT invoice your order will be processed. The order will be delivered to you with no other fees payable and full tracking.

Helpful Links:Duty Calculator (NZ) I  Duty Calculator 

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